Although it creates labor savings for the chain, many potential guests become frustrated with automated telephone systems which require callers to listen to options and press buttons to move through the process. Many callers just want to talk with a live person.

Question

Quizplus · Accepted Answer

Automated telephone systems, while efficient for businesses, can frustrate customers who prefer direct interaction with a human representative, leading to dissatisfaction with the service.

Although It Creates Labor Savings for the Chain, Many Potential