VIPs, convention executives and travel writers receive special attention from the hotel; they're often comped.
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Q43: Guests are addressed directly by name, but
Q44: To avoid anti-discrimination law and other legal
Q45: Special rates are given to persons in
Q46: It's an old but accurate saying: The
Q47: "Upgrades"are promotions - step up a grade
Q49: Hotels must mail guests any personal items
Q50: Completing the individual registration cards of a
Q51: "Sustainable development"is another term for and is
Q52: Guest-service agents "play solitaire"with the room rack
Q53: Property management systems (PMSs) are able to
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