The individual responsible for the full scope of the operation at the unit (hotel) level is generally titled the:
A) COO (chief operating officer)
B) GM (general manager)
C) CFO (chief financial officer)
D) MD (managing director)
E) CEO (chief executive officer)

Question

Quizplus · Accepted Answer

The General Manager (GM) is typically responsible for the full scope of operations at the unit level, such as a hotel, overseeing all aspects of its management and day-to-day activities.

The Individual Responsible for the Full Scope of the Operation