What were some of the reasons that Hersheys' enterprise system implementation went wrong?
A) competition from other manufacturers
B) lack of top management support
C) poor change management
D) too many changes: ERP, SCM, CRM all at once

Question

Quizplus · Accepted Answer

Poor change management and implementing too many changes at once (ERP, SCM, CRM) were the main reasons for the failure of Hershey's enterprise system implementation.

What Were Some of the Reasons That Hersheys' Enterprise System