Starbucks attributes its success to the managerial function of ______________, which includes control procedures such as the criteria used to hire people, the type of coffee beans used, and the physical layout of stores.
A) planning
B) controlling
C) directing
D) organizing

Question

Quizplus · Accepted Answer

Controlling is the managerial function that involves setting standards, measuring actual performance, and taking corrective action. This function encompasses establishing control procedures like hiring criteria, selection of materials (such as coffee beans), and the design of physical spaces, all of which are aimed at ensuring that the organization's goals are met efficiently and effectively.

Starbucks Attributes Its Success to the Managerial Function of ______________