The Hawthorne studies established a concept called the Hawthorne Effect. In other words, _________________.
A) lighting conditions are the single most important element in increasing productivity
B) productivity cannot be an overriding concern of management
C) when employees are given special attention, productivity is likely to change regardless of whether working conditions change
D) management pressure rather than group demands has the strongest influence on worker productivity

Question

Quizplus · Accepted Answer

The Hawthorne studies found that when employees are given special attention, their productivity is likely to change, demonstrating that the act of being observed or receiving attention can itself influence behavior. This became known as the Hawthorne Effect.

The Hawthorne Studies Established a Concept Called the Hawthorne Effect