Ritzcamera.com sells quality camera and related products online and via telephone. The firm recently implemented a __________ plan to improve its order fulfillment and shipping system. Specifically, their warehouse was reorganized so that frequently ordered items were moved closest to the packing and shipping stations, and rarely ordered items were moved to the back of the warehouse.
A) business-level
B) strategic
C) tactical
D) diversification

Question

Quizplus · Accepted Answer

The actions described are specific, short-term, and focused on improving operational efficiency, which are characteristics of a tactical plan.