Hans is a manager of a bookstore. At the end of each year, he gives his employees performance reviews to let them know what they are doing well, what they need to improve on, and their annual raise amount. This is a form of ________ communication.
A) upward
B) horizontal
C) diagonal
D) downward
E) reverse

Question

Quizplus · Accepted Answer

This is a form of downward communication, which flows from upper organizational levels to lower levels. Downward communication includes directions, assignments of tasks and responsibilities, performance feedback, details about strategies and goals, speeches, employee handbooks, and job descriptions.

Hans Is a Manager of a Bookstore