Andrea has been finding it difficult to perform at work recently. Deborah, her boss, is concerned and calls her in for a one-on-one meeting. In the meeting, Andrea admits that she is going through a tough time because she is in the middle of a divorce. While talking, Andrea gets emotional. To demonstrate her understanding, Deborah reaches out and pats Andrea's hand. This action from Deborah is an example of
A) verbal communication.
B) paralanguage.
C) kinesics.
D) haptic communication.

Question

Quizplus · Accepted Answer

Haptic communication refers to the way people and animals communicate and interact via the sense of touch. In this scenario, Deborah's action of patting Andrea's hand to show understanding and support is a form of haptic communication.

Andrea Has Been Finding It Difficult to Perform at Work