A successful _____ program helps improve client service and create a long-term relationship between an organization and its clients.
A)customer relationship management
B)database management
C)enterprise management
D)supply chain management

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) programs help organizations manage interactions with their clients and customers, helping to improve the overall customer experience and create long-term relationships. Database management, enterprise management, and supply chain management programs may all be important for organizations, but they are not specifically focused on improving client service or building relationships with clients.

A Successful _____ Program Helps Improve Client Service and Create