Highlighting key words helps make Web pages more accessible.
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Q17: Long subject lines are preferred.
Q18: It's OK to fire someone using e-mail.
Q19: "Re: Re: Re: Re: Question"is an acceptable
Q20: When angry, write important e-mail messages because
Q21: Managing e-mail has little effect on overall
Q23: When writing for Web pages, avoid using
Q24: Blogging is fine for personal reasons, but
Q25: It's possible to be disciplined for blogging
Q26: Businessblog.com is a common search engine for
Q27: Positive emphasis is unnecessary in e-mail messages.
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