Research suggests that successful and less successful groups communicate differently in three ways.
Correct Answer:
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Q7: Informational messages focus on method and process.
Q8: In formalization, the group seeks consensus.
Q9: Positive roles and actions in groups build
Q10: To encourage participation with a group, check
Q11: Relieving tensions can include joking.
Q13: Kimberly Freeman found that the students who
Q14: Conflicts arise in any group of intelligent
Q15: Conflict often arises out of a group
Q16: Ignoring a conflict is usually the best
Q17: When we are criticized, our natural reaction
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