In recording a patient's name when sending it to a payer, what version of their name should be used?
A) the name or nickname that they go by
B) their name as it is shown on the assignment of benefits form
C) their name as it appears on the patient information form
D) their name as it is shown on the insurance card

Question

Quizplus · Accepted Answer

The correct version of a patient's name to use when sending it to a payer is the name as it is shown on the insurance card. This ensures that the name matches the insurance company's records, reducing the risk of claim denial due to name discrepancies.

In Recording a Patient's Name When Sending It to a Payer