What information must be documented in the patient's financial record when communicating with payers?
A) nothing should be documented in the financial record
B) the date of communication and the outcome
C) the representative's name, date of communication, and outcome
D) the representative name and date of communication

Question

Quizplus · Accepted Answer

The representative's name, date of communication, and outcome must be documented in the patient's financial record when communicating with payers to ensure accurate and comprehensive tracking of interactions for billing and auditing purposes.

What Information Must Be Documented in the Patient's Financial Record