A balanced scorecard typically includes:
A) Financial measures
B) Customer satisfaction measures
C) Internal processes measures
D) All of the above

Name: A balanced scorecard typically includes: A) Financial measures B) Customer satisfaction measures C) Internal processes measures D) All of the above
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Question

Quizplus · Accepted Answer

Although a balanced scorecard could include other categories, the typical categories are financial, customer satisfaction, and internal processes.

A Balanced Scorecard Typically Includes