Which of the following is not a benefit of the use of chatbots?
A) decreased cost
B) reduced quality but increased quantity
C) use in foreign language translation
D) used to facilitate shopping

Question

Quizplus · Accepted Answer

Chatbots are designed to enhance both the quality and quantity of customer service interactions by providing instant responses and handling multiple queries simultaneously. The statement that they reduce quality is incorrect, as the primary goal of chatbots is to improve customer service efficiency without compromising quality.

Which of the Following Is Not a Benefit of the Use