A person or company that yields a revenue more than incurred costs of selling and serving is called
A) dissatisfaction
B) superior value
C) profitable customers
D) satisfied customers
Correct Answer:
Verified
Q1: Percentage or number of customers who move
Q2: Customized products and services for customers and
Q3: Company's 'customer relationship capital' is another name
Q4: Company's monetary, time and energy cost, all
Q6: Customers lifetime purchases that generate net present
Q7: 'total customer benefits' includes
A)product benefits
B)services benefit
C)image benefit
D)all
Q8: Programs designed for customers which is limited
Q9: First step in analysis of customer value
Q10: Difference between customers evaluation including all costs
Q11: Process of building, organizing and using databases
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