Ben is forming an overall assessment of his followers. Which step in LMX development is Ben undertaking?

Question

Quizplus · Accepted Answer

Ben is undertaking the role-taking step in LMX development, where he attempts to form an overall assessment of his followers' abilities, motivations, and values. Ben is evaluating the quality of the relationships that he has with his followers and determining their potential role in the organization. The role-clarifying step focuses on communicating expectations and goals, the role-routinization step involves developing a standardized approach to work, and the role-making step is about negotiating and adjusting responsibilities within the relationships.

Ben Is Forming an Overall Assessment of His Followers