QFD is used to translate customer requirements to engineering specifications, providing linkage to customers, designers, competitors, and manufacturing. Which of the following is NOT included in one of the steps of QFD?
A)Product life cycle costing analysis.
B)Product planning to translate customer requirements into the product technical requirements in order to meet them.
C)Process planning to identify process operations necessary to achieve the characteristics in step 2.
D)Product design to transfer technical requirements to key product characteristics.

Question

Quizplus · Accepted Answer

Product life cycle costing analysis is not is not included in one of the steps of QFD. QFD is used early in the design phase using these four steps:1) Product planning to translate customer requirements into the product technical requirements in order to meet them,2) Product design to transfer technical requirements to key product characteristics, 3) Process planning to identify process operations necessary to achieve the characteristics in step 2, and4) Process Control being converted to control operations.

QFD Is Used to Translate Customer Requirements to Engineering Specifications