In social CRM,relationships between organizations and customers are fixed.

Name: In social CRM,relationships between organizations and customers are fixed.
Brand: Quizplus
Rating: 4.8 (40 reviews)

Question

Quizplus · Accepted Answer

In social CRM, relationships between organizations and customers are not fixed, they are built and maintained through ongoing interactions and engagement. Customers have the ability to influence the relationship and can choose to engage or disengage with the organization as they see fit. Thus, the relationships are dynamic and constantly evolving.

In Social CRM,relationships Between Organizations and Customers Are Fixed