Which of the following statements is true of using social media to advance organizational strategy?
A) The unpredictability of dynamic processes like social media is encouraged in supply chains.
B) Solving supply chain problems via social media reinforces an organization's sense of privacy.
C) Users who have no financial incentive are willing to provide reviews to the buyer community.
D) Organizations whose business strategy involves selling to developer networks are the last to adopt SM-based customer support.

Question

Quizplus · Accepted Answer

Users who have no financial incentive, such as regular social media users, are often willing to provide reviews and feedback to the buyer community, which can benefit an organization's strategy.

None of the other statements are true. The unpredictability of dynamic processes like social media is not encouraged in supply chains, as supply chains operate on predictability and stability. Solving supply chain problems via social media may compromise an organization's sense of privacy. Organizations that sell to developer networks are often early adopters of social media-based customer support.

Which of the Following Statements Is True of Using Social