The system that contains the entire set of repositories used to manage knowledge and information is called the:
A)SKMS
B)CMS
C)SKDB
D)CMMS

Question

Quizplus · Accepted Answer

The system that contains the entire set of repositories used to manage knowledge and information is called the Service Knowledge Management System (SKMS).
Key Takeaway: The SKMS is a set of tools and databases that are used to manage knowledge and information. The SKMS stores, manages, updates, and presents all information that a service provider needs to manage the full lifecycle of services. It contains the Configuration Management System (CMS) information and the Configuration Management Databases (CMDB) data.

The System That Contains the Entire Set of Repositories Used