Which of the following statements is true of using an information system to improve process quality?
A) The quality of performance analysis remains the same with the implementation of an information system.
B) Development of information systems should be done solely by technical personnel.
C) Information systems can improve process efficiency but not process effectiveness.
D) A process that uses a labor saving information system may not be efficient.

Question

Quizplus · Accepted Answer

A labor-saving information system may automate tasks and save time, but it does not necessarily mean that the process is efficient. Efficiency is about using resources in the most optimal way to produce a desired output, while effectiveness is about whether the output meets the desired quality or meets the needs of the customer. By using an information system to track and analyze process performance, organizations can identify areas for improvement in both efficiency and effectiveness. Developing information systems should involve both technical and non-technical personnel to ensure that the system meets the needs of the organization and its users.

Which of the Following Statements Is True of Using an Information