Organizational citizenship behavior (OCB) is ______.
A) how employees show they go above and beyond at work
B) how employees show they do just the bare minimum to get by at work
C) how employees show they do less the required at work
D) how much fun employees have at work

Question

Quizplus · Accepted Answer

Organizational citizenship behavior (OCB) refers to the voluntary and discretionary behavior that goes beyond the formal job requirements and contributes to the effective functioning of the organization. It includes behaviors such as helping coworkers, volunteering for extra duties, and showing commitment to the organization's goals. Therefore, option A is the correct answer as it states that OCB is related to how employees show they go above and beyond at work.

Organizational Citizenship Behavior (OCB) Is ______