Which of the following is a function of EAI?
A) It is used to forecast sales and to create manufacturing plans to meet those forecasts.
B) It manages all the interactions with customers, from lead generation to customer service.
C) It creates information silos by departmentalizing applications.
D) It enables a gradual move to ERP.

Question

Quizplus · Accepted Answer

EAI enables a gradual move to ERP by integrating different applications and systems, allowing them to work together seamlessly. While EAI may aid in sales forecasting and customer interactions, those are not its primary functions. EAI also works to break down information silos created by departmentalizing applications, rather than creating them.

Which of the Following Is a Function of EAI