Typically,a help-desk information system has answers to questions that only a true user would know,such as the user's birthplace,mother's maiden name,or last four digits of an important account number.This information ________.
A)allows help-desk representatives to create new passwords for users
B)reduces the strength of the security system
C)protects the anonymity of a user
D)helps authenticate a user

Question

Quizplus · Accepted Answer

The information provided by the user such as birthplace, mother's maiden name or important account number's last four digits help the help-desk representatives to authenticate the user, i.e., to verify the user's identity. This helps to strengthen the security system rather than reducing it. This information is not related to protecting the anonymity of the user or creating new passwords for users.

Typically,a Help-Desk Information System Has Answers to Questions That Only