What do you do if a patient prefers only to speak to the physician?
A)Insist that they must answer your questions first
B)Show them the door
C)Comply with their request and notify the physician
D)Give them the silent treatment

Question

Quizplus · Accepted Answer

Comply with their request and notify the physician
If a patient prefers only to speak to the physician and refuses to be interviewed by you, comply with their request and notify the physician. The patient is under no constraint to talk to the ophthalmic assistant before seeing the physician. In fact, it is the patient's right to only speak to a physician, if so desired.

What Do You Do If a Patient Prefers Only to Speak