Characteristics of effective crisis workers must include:
A)burnout.
B)being of the same race,sex,religion,etc.of the person in crisis so there is some common ground.
C)being older and having the experience of age.
D)resiliency,poise,and flexibility.

Question

Characteristics of effective crisis workers must include:​
A)burnout.
B)​being of the same race,sex,religion,etc.of the person in crisis so there is some common ground.
C)​being older and having the experience of age.
D)resiliency,poise,and flexibility.

Quizplus · Accepted Answer

Effective crisis workers must possess resiliency in order to handle the stress and difficult situations they will encounter. They must also have poise to remain calm and composed in the face of crisis, and flexibility to adapt to the ever-changing needs of those in crisis. Burnout is a risk for all human service professions and is not a characteristic that would make a crisis worker effective. Being of the same race, sex, religion, or other characteristic as the person in crisis is not necessary for effective crisis intervention. Age or experience alone does not make a crisis worker effective.

Characteristics of Effective Crisis Workers Must Include:​

Characteristics of Effective Crisis Workers Must Include: