Larry is insulted by a person from another department because he is late with a report. To maintain perspective, Larry should:
A) recognize that dealing with a variety of personalities is just part of the job.
B) send the insulter a nasty e-mail message.
C) retaliate with an exaggerated compliment.
D) immediately report this person's comment to his or her boss.

Question

Quizplus · Accepted Answer

Recognizing that dealing with a variety of personalities is just part of the job will help Larry maintain perspective and not take the insult personally. It is important to remain professional, rather than retaliating or escalating the situation further. Reporting the comment to the person's boss should only be done if the insult was severe or if it is a recurring issue.

Larry Is Insulted by a Person from Another Department Because