Three of the five key elements to ask questions about when identifying the root cause of a problem are:
A) people, materials, and methods.
B) effects, consequences, and results.
C) machines and facilities, attitudes, and motivations.
D) qualitative, quantitative, and neutral factors.

Question

Quizplus · Accepted Answer

People, materials, and methods are three of the five key elements commonly used in root cause analysis. The other two are machines and facilities, and environment. Effects, consequences, and results are outcomes of the problem, not necessarily the cause. Attitudes, motivations, qualitative and quantitative factors may be relevant, but they are not part of the typical five key elements.

Three of the Five Key Elements to Ask Questions About