In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.
A)Customer service
B)Sales force automation.
C)Demand planning.
D)Employee relationship.

Question

Quizplus · Accepted Answer

The Customer Service module in a CRM system is designed to provide information and tools specifically designed to increase the efficiency of call centers, help desks, and customer support staff by managing customer interactions, resolving issues, and improving customer satisfaction.

In a CRM System, This Module Provides Information and Tools