How did famous management thinker Joseph Juran define quality?
A)Achieving six sigma
B)Zero defect manufacturing
C)Value for cost
D)Fitness for use
E)Successful scope verification

Question

Quizplus · Accepted Answer

Joseph Juran is one management thinker we think all BAs should know about. Ever been asked what is quality? It's a tough question to answer. We think the "fitness for use" definition Juran came up with is a good framework to think about quality. It implies a balance between managing defect and not spending too much for quality that isn't really needed.
Key Take Away: Remember "fitness for use" as a definition if you ever need to remind someone that they are going overboard in quality requirements. For instance, a brake disc doesn't need to be perfectly shiny - it needs to stop your car. That's what it's use is.

How Did Famous Management Thinker Joseph Juran Define Quality