Statement: The house of quality (circle all that apply):
A) is a list of universal standards that all "quality products" share
B) requires that different functional areas work together to create it
C) is a matrix that shows "what" is important and "how" it will be achieved
D) shows areas of relative strength and weakness in a current design
E) is a matrix that shows "how" something will be achieved and "when" it will happen.

Question

Quizplus · Accepted Answer

The house of quality is a part of the Quality Function Deployment (QFD) process that helps organizations translate customer requirements into technical specifications. It requires collaboration across different functional areas (B), is indeed a matrix that shows what is important (customer requirements) and how it will be achieved (technical specifications) (C), and it also helps in identifying strengths and weaknesses in the current design relative to competitors or the desired outcomes (D).

Statement: the House of Quality (Circle All That Apply)