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A Manager in a Financial Services Firm Is About to Write

Question 37

Multiple Choice

A manager in a financial services firm is about to write his quarterly report that describes the performance of his department in terms of a wide variety of measures. He is required to submit this report to his boss once it is completed. There is a lot of information to report about the department's operations. Some of these results are fairly routine and not particularly significant while others raise more significant concerns that need to be addressed in the not-too-distant future. Accordi


A) Form a communication audit team to handle this report in the future.
B) Include all information about the performance of the department in the report.
C) Only include information about results that represent exceptions or deviations from desired operations or outcomes.
D) Make the report no longer than one page in length.
E) Repeat key points throughout the report.

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