Which of the statements below is true with regard to how effective counselors conduct the initial session with clients?
A) They generally start with asking about the problem in the first sentence.
B) They might put the client at ease by using openers such as comments about parking, the weather, or the adequacy of directions to the site.
C) They postpone having clients fill out forms such as the informed consent document until the second or third session so the time can be completely focused on building rapport.
D) They do not use small talk as it models ineffective and shallow communication.
E) None of the above.

Question

Quizplus · Accepted Answer

Effective counselors often use openers that put the client at ease before diving into the main reason for the session. This helps to build rapport and establish a comfortable working relationship between the counselor and client. While it is important to gather information about the problem, it may not be the best approach to start the session with this question. Postponing informed consent may also not be the best practice. Use of small talk can play an important role in building rapport and conveying empathy. Therefore, option B is the best choice as it highlights the importance of using openers to put clients at ease.

Which of the Statements Below Is True with Regard to How