____________ provides the customer with access to their data from a variety of technology platforms in a secured reliable environment.
A) ERP
B) Cloud Technology
C) RFID
D) IVR
E) E-mail management
Correct Answer:
Verified
Q27: Service based applications have become increasingly accepted
Q28: New positions being created in organizations to
Q29: Current trends in CRM technology solutions include
Q30: Customer contact technologies include all of the
Q31: Chat session capability and SMS are examples
Q33: The "customer centric" view of marketing will
Q34: Virtual brand communities can lead to all
Q35: Geofencing is an example of
A)location-based marketing.
B)price comparison
Q36: Which of the following uses calling records
Q37: theFind application is an example of
A)location-based marketing.
B)price
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