The biggest single contribution of CRM on company business is
A)its focus on making every single transaction profitable.
B)its elimination of wasteful advertising and promotional expenses.
C)providing the ultimate in customer experience through single channels.
D)automating nearly all customer interactions.
E)none of the above

Question

Quizplus · Accepted Answer

CRM's biggest single contribution is not limited to any of the specific options provided (A-D), as its impact spans across improving customer relationships, enhancing customer satisfaction, and driving sales growth through various strategies, not just focusing on profitability, cutting costs, channel-specific experiences, or automation alone.

The Biggest Single Contribution of CRM on Company Business Is