When human error occurs, to determine the cause it is important to consider
A) Individual, organizational, and external factors.
B) Specific behaviors just before the error occurred.
C) The organizational structure and how management has established policies.
D) The training and experiences of the individuals.

Question

Quizplus · Accepted Answer

When human error occurs, it is important to consider a range of factors that contributed to the error, including individual factors (such as the skills and experiences of the people involved), organizational factors (such as the policies and procedures in place), and external factors (such as environmental factors outside of the organization's control). Focusing only on specific behaviors or training/experience of individuals may not provide a comprehensive understanding of the underlying causes of the error.

When Human Error Occurs, to Determine the Cause It Is