The detailed process of identifying a task's goals, sub-goals, and plans is referred to as:
A) Hierarchical task analysis
B) Contextual inquiry
C) Usability study
D) Task domain analysis

Question

Quizplus · Accepted Answer

Hierarchical task analysis (HTA) is a systematic method of breaking down a task into smaller, more manageable steps, sub-goals, and plans, and understanding the relationships between them. It helps identify the goals of the task, how they are achieved, and the various sub-tasks involved. HTA is commonly used in the field of human factors and ergonomics to design user-friendly products and interfaces. Contextual inquiry, usability study, and task domain analysis are related but distinct methods used in user-centered design.

The Detailed Process of Identifying a Task's Goals, Sub-Goals, and Plans