Don realizes that he often loses his temper with his son, making his son nervous around him. When Don realizes he should speak to his son more calmly, he is exhibiting which skill of competent communicators?
A) Avoiding defensiveness
B) Reframing
C) Self-monitoring
D) Analyzing the speech audience

Question

Quizplus · Accepted Answer

Self-monitoring is the ability to be aware of one's own communication and make adjustments as necessary. In this scenario, Don recognizes that he needs to change his communication style in order to improve his relationship with his son.

Don Realizes That He Often Loses His Temper with His