When Rosa has to ask her boss a question, she would rather send a text-message than ask the question face-to-face. This illustrates the principle that
A) communication contexts produce different levels of anxiety for different people.
B) if we are confident in one communication situation, that confidence will carry over to other types of situations.
C) oral communication always produces more anxiety than does written communication.
D) verbal communication always produces more anxiety than does nonverbal communication.

Question

Quizplus · Accepted Answer

This scenario illustrates the principle that communication contexts produce different levels of anxiety for different people. Rosa may feel more comfortable and less anxious sending a text message because it allows her to carefully consider her wording and avoid any potential misunderstandings, whereas face-to-face communication may require her to think on her feet and respond immediately, causing more anxiety. This highlights the importance of considering individual communication preferences and adapting to them in order to improve communication effectiveness.

When Rosa Has to Ask Her Boss a Question, She