If demand increases suddenly, then management can
A) reduce the variety of products and services offered
B) offer customers incentives to wait
C) rotate employees in the stressful, customer-interface positions
D) all of the above

Question

Quizplus · Accepted Answer

When demand increases suddenly, management can employ various strategies to manage the situation effectively. Reducing the variety of products and services offered can streamline operations and focus resources on high-demand items. Offering customers incentives to wait can help manage customer expectations and reduce immediate pressure on the system. Rotating employees in stressful, customer-interface positions can help prevent burnout and maintain a high level of customer service. Therefore, all of the mentioned strategies are viable options.

If Demand Increases Suddenly, Then Management Can