Without a management information system, it is likely that staff members will hold some mistaken beliefs about the types of clients or the problems clients have because some clients and problems are more easily remembered than others. When this happens, mistaken beliefs are often held. Judgment theorists call this tendency
A) the standard error of the mean.
B) the standard error of the estimate.
C) hindsight bias.
D) availability bias.

Question

Quizplus · Accepted Answer

The tendency to remember some clients and problems more easily than others, leading to mistaken beliefs, is known as availability bias.

Without a Management Information System, It Is Likely That Staff