Sensitivity as presented in the communication competence model means
A) receptive accuracy whereby you can detect, decode, and comprehend signals and emotional cues.
B) treating everyone in a group with respect and compassion.
C) a persistent effort to achieve goals and produce excellence.
D) Both a and b

Question

Quizplus · Accepted Answer

Sensitivity in the communication competence model refers to the ability to accurately receive and interpret signals and emotional cues from others. This includes being able to detect nonverbal communication, understand the emotional state of the person you are communicating with, and decode their intended message. Treating everyone with respect and compassion is important for effective communication, but it falls under the category of social supportiveness in the model, not sensitivity. Persistence and goal achievement are elements of the action-oriented dimension of competence.

Sensitivity as Presented in the Communication Competence Model Means