_______ is the idea that when social expectations are violated, attention to nonverbal communication is heightened, with either positive or negative effects.
A) Nonverbal Coding Systems
B) Politeness Theory
C) Rudeness Theory
D) Expectancy Violation Theory
E) Symbolic Interaction

Question

Quizplus · Accepted Answer

Expectancy Violation Theory states that when social expectations are violated, attention to nonverbal communication is heightened, with either positive or negative effects. This theory suggests that people have expectations for how others will behave in various social situations, and when those expectations are violated, people become more aware of the situation and tend to focus on nonverbal behavior to try and make sense of it.

_______ Is the Idea That When Social Expectations Are Violated