The nurse manager on a medical-surgical unit wants to change to "walking rounds" in the patients' rooms for change of shift report. In the past, it has been "face to face" at the nurses' station. The nurse manager is meeting resistance from the staff, because they think that it will take longer, and the nurses will not finish their shift on time. What could the manager do to increase the nurses' acceptance of this change?
A) Inform all shifts that there have been some lapses in communication regarding patient needs and that involving the patient in the report will help alleviate this.
B) Inform all nurses that to reach Magnet status, this type of change of shift report is required.
C) Ask the nurses to participate in the planning and implementation of the change.
D) Ask the nurses to try this type of change of shift report for 1 week and then have them evaluate it.

Question

Quizplus · Accepted Answer

Change is always difficult, especially when it has been forced on people, threatens their security, or seems unnecessary. Change is more palatable when nurses participate in the planning and implementation and see that it is worthwhile.

The Nurse Manager on a Medical-Surgical Unit Wants to Change