Which aspects of salesperson behaviour are demonstrated by returning telephone calls promptly, fulfilling commitments, satisfying customer requests, and being readily available?
A) responsiveness and reliability
B) empathy and focus
C) questioning skills
D) energy and enthusiasm

Question

Quizplus · Accepted Answer

Returning telephone calls promptly, fulfilling commitments, satisfying customer requests, and being readily available demonstrate responsiveness and reliability, which are key aspects of salesperson behaviour.

Which Aspects of Salesperson Behaviour Are Demonstrated by Returning Telephone