Barry Bonehead arrives to the massage session with an extreme case of dandruff. He wants to make sure that he will be getting a scalp massage during the treatment. What would be the best course of action for the massage therapist?
A)Disregard the client's request and complete the massage without a scalp treatment.
B)Inform that client that they have a bad case of dandruff and it is contraindicated to massage the scalp.
C)Tell the client that they need to address the dandruff prior to coming for a massage session.
D)Use latex gloves to do the scalp massage

Question

Quizplus · Accepted Answer

Although you may feel uncomfortable, the best course of action is to wear a pair of latex gloves when providing a scalp massage. Disregarding the client's request is a sure way to lose the client for future sessions. It is not uncommon to come across conditions that you would rather avoid when doing massage, but it is best to be prepared to accommodate all clients and their conditions if you plan on building a client base.

Barry Bonehead Arrives to the Massage Session with an Extreme