The theories that tend to assume that standards or quality has stagnated or languished, or that adaptation to new processes is required, are categorized as:
A) instrumental theories
B) transactional theories
C) management theories
D) transformational theories

Question

Quizplus · Accepted Answer

Transformational theories focus on the need for organizations to adapt, evolve and transform constantly in order to maintain competitiveness and growth. They often assume that change is necessary due to some deficiency in the current state of the organization, such as stagnant standards or quality.

The Theories That Tend to Assume That Standards or Quality