Behaviors that improve interaction among team members, like verbally encouraging and supporting others, relieving group tensions, and managing group conflict, are
A) task roles
B) boundary spanning roles
C) maintenance roles
D) ethnocentric roles

Question

Quizplus · Accepted Answer

The described behaviors focus on maintaining positive relationships and addressing interpersonal dynamics, which fall under the category of maintenance roles. Task roles are focused on achieving the group's goals, boundary spanning roles involve interacting with people outside the group, and ethnocentric roles promote the norms and values of one's own culture or group.

Behaviors That Improve Interaction Among Team Members, Like Verbally Encouraging